PRE-ORDER SHIPPING POLICY

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All pre-orders go through a 3–5 business-day payment verification period to ensure secure transactions.

Once verified, your order is prepared and shipped within 5–10 business days directly from our factory to Saint Petersburg, FL.

Orders placed after 5 PM, on weekends, or on holidays begin processing the next business day.

Because luxury takes time and your Pretty Privilege extensions are worth the wait.

Hair-on-Hand Policy

In-stock luxury ready for pickup, delivery, or quick shipping from Saint Petersburg, FL.

Please allow 3-5 business days for payment verification and 3–5 business days for order prep and shipping (based on location).

Orders placed after 5 PM, on weekends, or on holidays process the next business day. Pretty Privilege quality, delivered with care — every strand, every time.

PLEASE UNDERSTAND THAT WE DO NOT CONTROL THE SHIPPING COMPANIES. YES THERE CAN BE SHIPPING DELAYS. ORDER IN ADVANCE TO AVOID ANY SHIPPING DELAYS.

IN ANY EVENT THAT YOUR ORDER IS MISPLACED OR DELIVERED TO THE WRONG ADDRESS WE WILL NOT BE HELD ACCOUNTABLE!!! PLEASE MAKE SURE YOU TYPE YOUR ADDRESS CORRECTLY BEFORE SUBMITTING YOUR ORDER, DO NOT FORGET YOUR APARTMENT NUMBERS ETC. ONCE YOUR ORDER IS SHIPPED WE HAVE ABSOLUTELY NO CONTROL OVER THE PACKAGE AND YOU WOULD HAVE TO REACH OUT TO OUR SHIPPING PARTNER (USPS)